Support & Frequently Asked Questions
We are so sorry, please use the contact form and we will get this rectified for you as quickly as possible.
Please check that you haven’t assembled the frame upside down. Does the frame curve down? Are the stickers reading the correct way up?
If not, please disassemble the front forks and steering, turn the frame over and reassemble.
If yes, please contact us using the contact form and we will help.
As a general rule Banana Bikes are suitable for 2-5 year olds. If your child is already 4 years old they may get limited use from the bike. 2-3 years is the sweet spot where kids are ready to ride and will get good use out of the bike. At about 4.5 years your child will likely be ready to move up to a pedal bike.
We suggest that the bike is suitable up to 110cm (43.3") tall.
Max weight is rated at 25Kg (55 Lbs).
Please undo the wheel nuts, centre the wheel and gradually tighten the nuts gradually at the same time to ensure the wheel is centred between the forks.
No, the bikes are only designed to be balance bikes, powered by feet. The additional weight, cost, shipping and taxes would make them uncompetitive and take the bikes away from their core use.
You can find the batch number for your bike on the Safety Sticker on the frame. The batch number starts BB...
No, this is part of the packaging, to stop the wheel nut damaging the box in transit. It is not part of the bike.
If you need further assistance, please complete the form on our contact us page.
Please provide as much information as you can.
Parts
Yes replacement wheel nut sets are available, please check the batch number of your bike to ensure you get the correct part. You can find the batch number on the safety sticker on the frame. It starts BB…..
UK - LT V4
UK - Buy Dome Nut and Safety Washer for LT Version 4 here
- Compatible with Banana LT V4 - Batches BBV4001 - BBV4… & BBEU014-BBEU....
- Compatible with Banana GT V2 / V3 - Batches BBG2001-BBG2002, BBEU015-BBEU019, BBG3023-BBG3…
UK - GT V2 & V3
UK - Buy Dome Nut and Safety Washer for GT Versions 2 & 3 here
- Compatible with Banana GT V2 / V3 - Batches BBG2001-BBG2002, BBEU015-BBEU019, BBG3023+
USA - LT V4
USA - Buy Dome Nut and Safety Washer for LT Version 4 Here
Fits Banana & LAVA balance bikes sold from May 2019
USA - GT V2 & V3
USA - Buy Dome Nut and Safety Washer for GT Versions 2 & 3 here
Size M8
Yes, replacement wheels compatible with the Banana LT can be purchased. If you just need bearings rather than the whole wheel, please see the replacement bearing section.
UK
UK - Buy LT Lightweight Wheels Here
USA
Yes, GT Wheels are available to purchase, these are compatible with both GT bikes and as an upgrade option for LT bikes.
UK
UK - Buy GT Wheels with Air Tyres Here
USA
Yes, replacement wheel bearings are available. Please check the batch number of your bike to ensure you get the correct part. You can find the batch number on the safety sticker on the frame. It starts BBV…
UK - BBV4….
For Banana LT V4 bikes 2019 onwards, batches starting BBV4…
UK - Buy Wheel Bearings for LT Version 4 Here
UK - BBV3….
For Banana LT V3 bikes 2017 - 2018, batches starting BBV3…
Batch Numbers: BBV2002, BBV3004 - BBV3011
UK - Buy Wheel Bearings for LT Version 3 Here
USA - BBV4....
Compatible with Banana Bike V4 - Batches BBUS025-BBUS032, BBV4020 - BBV40…
USA - Buy Wheel Bearings for LT Version 4 Here
USA - BBV3....
Compatible with Banana Bike V3 - Batches BBV2002-BBV2003, BBV3003-BBV3013
Inner tubes for the GT bike are easy to source. They are a standard size: 12 1/2" x 2 1/4"
Yes, you can purchase replacement seats here:
UK
UK - Buy Replacement Seat Units Here
USA
USA - Buy Replacement Seat Units Here
If we are out of stock and you wish to purchase an alternative, the seat post is 22.2mm in diameter.
We don’t currently sell these, but there are many aftermarket options. We use an industry standard handlebar diameter of 22.2mm.
Please search for “kids bike grips 22.2mm”, grips that are about 100mm wide are ideal.
No, we don't currently have a bike stand for the Banana Bikes.